Intercom vs Freshdesk Comparison 2024: Which Is Better? As Zendesk started off solely as a helpdesk and ticketing tool, they have perfected this part of their platform over the years. While both Zendesk and Intercom are great and robust platforms, none of them are able to provide you with the same value Messagely gives you...
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Chatbots Vs Conversational AI What’s the difference? Callers can speak naturally and the AI will detect their intent, even with slang and accent variations. It’s the difference between just understanding what you’re saying and understanding what you actually mean. It can also be used for voice — which, after all, is still the most popular...
The Evolving Role of HR and Recruitment in Todays Workplace With all organizations facing a massive wave of digital transformation, the need for HR to play a leading role in navigating business change has never been more pressing. In other words, generative AI can help HR functions add even more value to the organization. Top...